Smarts On Being Safe


1. NEVER give anyone your password. No matter what they offer or promise you, no matter how much they swear they won't hack you, do not trust anyone who asks you for your password! This goes for people you consider friends as well, some hackers on Stardoll go to great lengths to establish a friendship with you and gain your trust. You don't have to be paranoid, just use your judgment! 

2. I know a lot of you gets beyond euphoria when you get offered an interview or a feature on a magazine. That's fine... and congratulations to you...

But be very suspicious if someone starts asking you random personal questions like "What's your mother's maiden name?" or "What was the name of your first pet?" because they are trying to get your Security Question out of you so that they can gain access to your email account through the "Forgot Your Password?"feature.

3. Be careful what you click on! Don't go to unfamiliar links sent to you by random people, they could be leading you to a keylogger virus that gives them access to everything you have typed over a period of time, including your passwords. 

Try not to run competitions that require you to click on links, have tasks in Albums or Sceneries instead of having people print screen and upload to

4. Use a Virtual Keyboard to type in your passwords, not just on Stardoll but in general, especially when paying for things with a credit card online. Most operating systems have a virtual keyboard built-in, and you can also download a free one online.

Click on Start -> Go to All Programs -> Click on Accessories -> Select Accessibility or Ease of Access ->Click on On-Screen Keyboard

CLICK HERE for instructions on how to access your virtual keyboard on a Mac.

5. Beware of proxies! I know using a proxy is popular now to gain access to items that Stardoll gives away in other countries, but it exposes your personal information to third parties and can make you vulnerable to phishing and viruses. 

6. No matter how little (if there's any) help they can offer, you can always contact the Stardoll Staff through this link in case you managed to do everything that was mentioned above... by mistake. :)

Go to Help -> Rules & Safety -> POPULAR ARTICLES: Help! I have been hacked... -> Contact Customer Service

Courtesy: Medoll Memoires (MDM)


● When is it safe to give out my password?
NEVER. Not for a makeover and not to a friend.
● What is the safest password?
A word with letters and numbers. Never user your username or name & birthdate.
● Do I have to give stardoll staff my password if they ask for it?
Stardoll NEVER asks for your password. If somebody claims to be staff and asks for your password, report and block that person.
● My friend says her mother works on stardoll and she can give me free superstar and stardollars.
She's lying. Report and block her.
● A user says I should change my email address to get free stardollars..?
That never works. Report and block her.
●A person asks for my password so she can give me free stardollars or superstar.
Don't do it. You can lose your account and get hacked by her.
● Can I post links with my pictures?
No, you should never post links with pictures of you on stardoll.
● When I upload a picture..
it's FOREVER on the internet .. keep that in mind.
● A modelagency on stardoll told me to send them pictures of me.
They are fake. Don't send them links, report and block them.
● What should I do when somebody is threatening me?
Block and report that user. Keep the message but do not answer.
● A girl asks me for my reference code, what is that?
Whenever you purchase superstar you get a receipt in your email address in which is a reference code you can use when your account got hacked. Never give that code out.

● What do I do when my account got hacked?
The only way to lose items or an account is by revealing or trading passwords, reference numbers, changing to scam email addresses or entering your password on phishing sites.
Stardoll warns on the site to NEVER EVER to give out your password to ANYONE.
If you still have access to your account, we strongly recommend you to change your password immediately: Go to "My Account" and choose "Account Settings"
If you no longer have access to your account, please send us specific information that can help us prove that you are the "rightful" owner. Please send us any payment references as well as the date of birth and the original email address on the account so we can investigate what happened.
Courtesy: Stardoll Royalty club, written by Angel_of_Him